Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the 24atwork.com website, recruitment services, job listings, candidate services and related facilities (collectively, the “Services”) operated by 24atwork.com (“24atwork.com”, “we”, “us” or “our”).

By accessing the website, creating an account, submitting your information, applying for a vacancy, submitting a CV, communicating with us or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use the Services.

These Terms apply primarily to candidates/job seekers and, where relevant, to employers and other users of the platform.

24atwork.com is a manpower and recruitment facilitation service provider. We connect job seekers with prospective employers and may assist with vacancy discovery, candidate registration, CV preparation, preliminary screening, shortlisting and interview coordination.

Our Services may include:

• Publishing or communicating information about employment vacancies;
• Collecting candidate information and employment preferences;
• Preparing, formatting or improving CVs/resumes;
• Matching candidate profiles with available vacancies;
• Conducting preliminary screening or interviews;
• Shortlisting candidates based on vacancy requirements;
• Communicating shortlisted candidate profiles to prospective employers;
• Coordinating interviews between candidates and employers; and
• Facilitating communication between candidates and prospective employers.

24atwork.com is not necessarily the employer of a candidate merely because it identifies, screens, shortlists or refers that candidate to an employer.

You must provide accurate information and must have the legal capacity required under applicable law to use the Services.

Candidates must be legally eligible to seek employment for the position for which they apply. Where a particular vacancy has age, qualification, experience, location, licensing or other eligibility requirements, the candidate is responsible for satisfying those requirements.

We may refuse or restrict access to the Services where we reasonably believe that information supplied by a user is false, misleading, fraudulent or otherwise unlawful.

Candidates may be required to provide personal, educational, professional and contact information to use certain Services.

You agree that:

• Information supplied by you will be accurate and complete to the best of your knowledge;
• You will update material information when it changes;
• You will not knowingly submit false qualifications, experience, certificates or employment information;
• You will not impersonate another person; and
• You will not submit information belonging to another person without appropriate authority.

You remain responsible for the information you provide to 24atwork.com.

As part of our recruitment services, 24atwork.com may prepare, format, edit, structure or improve a candidate’s CV or professional profile using information supplied by the candidate.

Our preparation or editing of a CV does not mean that we independently verify every statement contained in it. Candidates remain responsible for ensuring that their CV and profile accurately represent their qualifications, employment history, skills and other credentials.

We may correct formatting, language, structure or presentation, but we will not knowingly create false qualifications or professional experience.

24atwork.com may provide information regarding vacancies from companies located in Kolkata and other cities.

Vacancy information may include job title, employer, location, salary range, eligibility requirements, experience requirements, working hours and other employment-related details.

Vacancies may be changed, placed on hold, filled, withdrawn or closed by the relevant employer at any time. Accordingly, we do not guarantee that a vacancy displayed or communicated through our Services will remain available when a candidate applies or attends an interview.

Where vacancy information is supplied by an employer or another source, 24atwork.com may rely on that information and may not independently verify every aspect of it.

24atwork.com may conduct a preliminary screening or interview and may assess candidate information against requirements provided by an employer.

Shortlisting is based on information available to us and the requirements of the relevant vacancy. Being shortlisted does not constitute an offer of employment and does not guarantee that the employer will conduct a final interview or make an employment offer.

The final decision regarding candidate selection rests with the relevant employer.

To provide recruitment services, 24atwork.com may communicate relevant candidate information, CVs and profiles to prospective employers.

Information may be shared with employers where reasonably necessary for recruitment consideration. This may include the candidate’s name, contact details, CV, qualifications, experience, skills, location, salary expectations, notice period and other information relevant to the vacancy.

Once information has been provided to an independent employer, that employer may process the information according to its own policies and applicable law. 24atwork.com does not control an employer’s internal recruitment systems or subsequent processing of candidate information.

24atwork.com may coordinate or communicate details of interviews between candidates and employers.

A candidate may be required to attend a final interview, assessment or selection process at the employer’s office or another location specified by the employer.

Final selection, rejection, salary negotiation, appointment and employment terms are determined by the employer. 24atwork.com does not guarantee selection, appointment or any particular compensation or employment benefit.

Using our Services or being referred to an employer does not create an employer-employee relationship between the candidate and 24atwork.com.

Unless separately agreed in writing, 24atwork.com acts as a recruitment and manpower facilitator and not as the candidate’s employer.

Any employment relationship created after a successful recruitment process is between the candidate and the relevant employer.

Unless 24atwork.com has expressly agreed in writing to provide an additional post-placement service, our recruitment facilitation responsibility generally concludes when the candidate is referred to the prospective employer and/or proceeds to the employer’s final recruitment process.

Matters arising after joining an employer, including salary payment, attendance, working conditions, leave, performance, promotion, transfer, workplace policies, disciplinary action, termination, resignation, workplace disputes and employment benefits, are generally matters between the candidate and the employer.

24atwork.com does not accept responsibility for such matters except to the extent required by applicable law or expressly agreed in writing.

Candidates should independently verify the final employment terms before accepting or joining a position.

Candidates should carefully review:

• Employer identity;
• Job role and responsibilities;
• Salary and compensation;
• Work location;
• Working hours;
• Probation conditions;
• Notice period;
• Benefits;
• Employment contract; and
• Other applicable employment conditions.

Candidates should not rely solely on a vacancy advertisement or preliminary communication when deciding whether to accept employment.

Users must not:

• Provide false, fraudulent or misleading information;
• Upload forged certificates, documents or CVs;
• Impersonate another individual or organization;
• Use another person’s account without authorization;
• Attempt to obtain unauthorized access to the website or its systems;
• Introduce malicious code, viruses or harmful software;
• Scrape, copy or systematically collect website data without authorization;
• Use the Services for unlawful, fraudulent or abusive purposes;
• Attempt to interfere with website security or operation;
• Publish content that infringes another person’s rights; or
• Use candidate or employer information obtained through the Services for unauthorized purposes.

Employers using 24atwork.com’s Services must provide accurate vacancy and recruitment information and must use candidate information only for legitimate recruitment purposes.

Employers are responsible for their own hiring decisions, employment terms, legal compliance and treatment of candidate information after receiving it.

24atwork.com may suspend or discontinue employer access where we reasonably believe that the employer is misusing candidate information, providing fraudulent vacancy information, engaging in unlawful recruitment practices or otherwise violating these Terms.

Users should remain alert to recruitment fraud.

24atwork.com may communicate vacancy-related information and recruitment instructions, but candidates should independently verify any request for payment, documents or other information before acting upon it.

Candidates should never disclose passwords, OTPs, debit-card PINs, credit-card PINs, internet-banking credentials or similar authentication information to anyone claiming to represent 24atwork.com.

If a person claims to represent 24atwork.com and requests money or sensitive banking credentials, the candidate should verify the request through the official contact details published by 24atwork.com.

Any recruitment fee, service charge or other payment, if applicable to a particular service, will be governed by the terms communicated for that service. No employee, agent or third party is authorized to collect an undisclosed amount on behalf of 24atwork.com.

Unless otherwise stated, the website, its design, layout, text, graphics, logos, databases, software and other original content are owned by or licensed to 24atwork.com and are protected by applicable intellectual property laws.

Users may access and use website content for personal, non-commercial job-search purposes, subject to these Terms.

Users may not reproduce, distribute, modify, commercially exploit or create derivative works from website content without prior written permission, except where permitted by applicable law.

The website may contain links to third-party websites, employer websites, job portals, professional platforms or other external services.

Such links are provided for convenience. 24atwork.com does not control third-party websites and is not responsible for their content, security, availability, privacy practices or terms.

Your use of a third-party website is governed by that third party’s own terms and policies.

By using the Services or submitting your contact information, you may receive recruitment-related communications by telephone, email, SMS, WhatsApp or other communication methods.

These communications may concern vacancies, interview schedules, application status, requests for additional information and other recruitment matters.

Where permitted, we may also send information about relevant job opportunities or Services. Users may request to stop non-essential promotional communications, although service-related communications may still be necessary.

Our collection and processing of personal information is governed by the 24atwork.com Privacy Policy, which forms part of these Terms.

The Privacy Policy explains the categories of information we collect, how information is used, how candidate information may be shared with employers, data security, retention and applicable privacy rights.

We aim to keep the website and vacancy information useful and reasonably accurate. However, we do not guarantee that:

• The website will always be available or uninterrupted;
• All vacancy information will always be current;
• All information will be free from errors;
• Every vacancy will be suitable for every candidate; or
• A particular vacancy will result in employment.

We may modify, suspend or discontinue any part of the website or Services without prior notice where reasonably necessary.

24atwork.com does not guarantee that any candidate will obtain employment through the Services.

We do not guarantee:

• Interview selection;
• Final selection;
• Employment;
• A specific salary;
• A specific job title;
• A particular employer;
• A particular joining date;
• Employment duration;
• Promotion or career progression; or
• Any particular employment benefit.

Employment decisions are made by the relevant employer.

To the maximum extent permitted by applicable law, 24atwork.com shall not be responsible for indirect, incidental, consequential, special or loss-of-profit damages arising from or relating to use of the Services.

This includes, where legally permissible, losses arising from:

• An employer’s hiring decision;
• Withdrawal or cancellation of a vacancy;
• Changes to salary or employment terms by an employer;
• Rejection after an interview;
• Employment disputes;
• Conduct of an employer or candidate;
• Events occurring after a candidate joins an employer; or
• Third-party websites or services.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

To the extent permitted by applicable law, users agree to indemnify and hold harmless 24atwork.com, its owners, employees, representatives and service providers from claims, losses, liabilities, damages, costs and expenses arising from the user’s:

• Breach of these Terms;
• Submission of false or misleading information;
• Unauthorized use of the Services;
• Violation of applicable law; or
• Infringement of another person’s rights.

24atwork.com may suspend, restrict or terminate access to the Services where we reasonably believe that a user:

• Has violated these Terms;
• Has provided fraudulent or misleading information;
• Has misused candidate or employer information;
• Has engaged in unlawful conduct;
• Has attempted to compromise website security; or
• Has otherwise abused the Services.

Users may stop using the Services at any time.

Termination does not affect provisions that by their nature should continue, including intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution and applicable legal obligations.

Questions, complaints or concerns regarding the Services may be submitted using the contact information below.

We will review complaints and respond in accordance with applicable law and our internal procedures.

Privacy-related complaints may also be submitted through the contact details provided in our Privacy Policy.

24atwork.com may update these Terms from time to time to reflect changes in our Services, technology, business practices or applicable law.

The updated Terms will be published on this page with a revised “Last Updated” date. Continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

These Terms shall be governed by the laws applicable in India.

Subject to applicable law, disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the relevant matter.

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permitted, and the remaining provisions shall continue in effect.

These Terms, together with the 24atwork.com Privacy Policy and any additional terms expressly applicable to a particular Service, constitute the agreement governing your use of the Services, unless otherwise agreed in writing.

If there is a conflict between these Terms and a specific written agreement applicable to a particular service, the specific agreement may govern that service to the extent of the conflict.

By using the 24atwork.com website or Services, you acknowledge that:

1. You have read and understood these Terms of Service.
2. You agree to comply with these Terms and applicable law.
3. You are responsible for the accuracy of information you provide.
4. 24atwork.com may facilitate communication between you and prospective employers.
5. Shortlisting or referral does not guarantee employment.
6. Final employment decisions are made by the relevant employer.
7. 24atwork.com is not ordinarily the employer of candidates it refers to employers.
8. Unless separately agreed in writing, 24atwork.com’s recruitment facilitation role generally ends at the referral/final recruitment stage and does not extend to post-joining employment matters.
9. You should independently review and verify final employment terms before joining an employer.
10. Your use of the Services is also subject to the 24atwork.com Privacy Policy.