Privacy Policy

24atwork.com operates as a manpower and recruitment facilitation service provider.

Our services may include:

• Maintaining information about available employment opportunities;
• Collecting candidate information and employment preferences;
• Preparing, formatting or improving candidate CVs/resumes;
• Matching candidates with suitable vacancies;
• Reviewing candidate profiles against employer requirements;
• Conducting preliminary screening or interviews;
• Shortlisting candidates;
• Communicating shortlisted candidate profiles to prospective employers;
• Coordinating interviews between candidates and employers;
• Providing information regarding vacancies available with companies in Kolkata and other cities;
• Facilitating communication between candidates and prospective employers.

24atwork.com is not the employer of candidates merely because it introduces, screens, shortlists or refers them to an employer.

Unless separately agreed in writing, our role generally concludes when the candidate is communicated/referred to the prospective employer and/or the candidate proceeds to the employer’s final recruitment process.

Depending on how you interact with 24atwork.com, we may collect different categories of information.

2.1 Candidate Information

When you register, apply for a vacancy, submit a CV or otherwise approach us for employment opportunities, we may collect:

• Full name;
• Date of birth or age;
• Gender, where relevant to recruitment;
• Photograph, where voluntarily provided;
• Mobile/telephone number;
• Email address;
• Residential address;
• Current location;
• Preferred work location;
• Educational qualifications;
• Professional qualifications;
• Employment history;
• Current and previous employers;
• Job designation;
• Work experience;
• Skills and competencies;
• Industry experience;
• Salary/current compensation information;
• Expected salary;
• Notice period;
• Availability to join;
• Career preferences;
• Preferred job roles;
• CV/resume information;
• Certifications;
• Languages known;
• Professional achievements;
• Interview-related information;
• References provided by you;
• Information necessary for assessing your suitability for a particular vacancy.

Where required for a particular position or where voluntarily provided, we may also process additional information relevant to recruitment, subject to applicable law and appropriate safeguards.

2.2 Information You Provide Through Your CV

A CV may contain information beyond the basic registration information described above.

By voluntarily submitting your CV to 24atwork.com for employment assistance, you acknowledge that information contained in the CV may be reviewed, reformatted, summarized or incorporated into a professionally prepared CV and may be shared with relevant prospective employers for recruitment purposes.

You should avoid including unnecessary sensitive personal information in your CV unless such information is genuinely required for the relevant employment opportunity.

Where you interact with 24atwork.com as an employer or representative of an employer, we may collect:

• Name;
• Company name;
• Designation;
• Business email address;
• Business telephone number;
• Office address;
• Job vacancy details;
• Job descriptions;
• Required qualifications;
• Required experience;
• Salary or compensation information;
• Number of vacancies;
• Interview requirements;
• Candidate selection criteria;
• Interview schedules;
• Recruitment-related communications.

Employer information is used to provide recruitment and manpower-related services.

When you visit our website, certain technical information may be collected automatically, including:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Website pages visited;
• Date and time of access;
• Referring website;
• General usage information;
• Cookies and similar technologies;
• Technical logs relating to website security and performance.

This information may be used for website operation, security, analytics, troubleshooting and improving our services.

We use candidate information primarily for legitimate recruitment and manpower-related purposes, including:

Recruitment and Vacancy Matching

We may use your information to identify vacancies that may reasonably match your qualifications, experience, skills, preferred location, salary expectations, job preferences and employer requirements.

CV Preparation

We may use information supplied by you to prepare, format, structure or improve your CV/resume for recruitment purposes.

Preliminary Screening

We may contact you by telephone, email, messaging services or other communication methods to verify information, discuss your employment preferences, explain vacancy details, conduct preliminary screening, conduct preliminary interviews and determine whether your profile appears suitable for a particular vacancy.

Shortlisting

We may evaluate candidate information against the requirements supplied by prospective employers and shortlist candidates for further consideration.

Sharing Candidate Profiles with Employers

Where we identify a potentially suitable vacancy, we may share relevant candidate information with the concerned employer or prospective employer for recruitment consideration. Such information may include your name, contact details where necessary, CV/resume, qualifications, experience, skills, salary expectations, notice period, location and other information reasonably relevant to the vacancy.

We seek to limit information shared to information reasonably necessary for recruitment purposes.

By voluntarily submitting your personal information, CV, application or registration details to 24atwork.com for employment assistance, you authorize us to process that information for recruitment-related purposes, including identifying suitable vacancies and communicating relevant information to prospective employers.

Where applicable law requires a specific consent or notice for a particular processing activity, 24atwork.com will seek or provide such consent or notice in the manner required by law.

You may contact us regarding withdrawal of consent or other privacy requests, subject to circumstances where we may be legally permitted or required to continue processing certain information.

India’s data-protection framework emphasizes clear notice, specified purposes and informed consent for applicable processing activities.

An important part of 24atwork.com’s service is connecting candidates with prospective employers.

Accordingly, candidate information may be shared with:

• Companies having relevant vacancies;
• Prospective employers;
• Authorized HR personnel;
• Recruitment teams;
• Hiring managers;
• Authorized representatives of prospective employers.

We generally share candidate information only where it is relevant to a recruitment opportunity or necessary for providing our manpower/recruitment services.

Once candidate information has been communicated to a prospective employer, that employer may independently process the information according to its own privacy policies, recruitment procedures and applicable legal obligations.

Candidates should understand that 24atwork.com does not control the privacy practices, internal systems or subsequent processing activities of an independent employer once information has been lawfully provided to that employer.

24atwork.com may assist with identifying vacancies, screening candidates, preliminary interviews, shortlisting, interview coordination and candidate-employer communication.

However, the final decision to interview, select, reject, employ or otherwise engage a candidate rests with the prospective employer.

24atwork.com does not guarantee:

• Selection;
• Employment;
• Salary;
• Promotion;
• Job duration;
• Confirmation of employment;
• Any particular employment benefit.

Any employment offer, appointment letter, employment agreement, salary arrangement, joining conditions or employment benefits are matters between the candidate and the relevant employer.

24atwork.com acts as a manpower/recruitment facilitator and does not ordinarily become a party to the employment relationship between a candidate and an employer.

After a candidate has been referred to a prospective employer and/or proceeds to the employer’s final interview or recruitment process, matters including final selection, salary negotiation, appointment, joining, employment contract, workplace policies, working conditions, salary payment, attendance, leave, performance, promotion, transfer, disciplinary action, termination, resignation, workplace disputes and employment benefits are generally matters between the candidate and the employer, unless 24atwork.com has separately agreed to provide a specific service concerning such matters.

Accordingly, 24atwork.com does not accept responsibility for events, disputes, claims, losses or employment-related circumstances arising after the candidate enters into an employment relationship with an employer, except to the extent required by applicable law or expressly agreed in writing.

Candidates are responsible for ensuring that information provided to 24atwork.com is accurate, complete and up to date.

Candidates should not knowingly provide:

• False educational qualifications;
• False employment experience;
• Fake certificates;
• Misleading salary information;
• Incorrect identity information;
• False references;
• Misleading professional information.

24atwork.com may rely on information provided by candidates when preparing CVs and evaluating profiles.

If you discover that information previously submitted to us is incorrect, you should contact us and request correction where appropriate.

Depending on the nature of a vacancy and the requirements of an employer, candidate information may be subject to verification.

Verification may include, where lawfully permissible and appropriate:

• Educational qualification verification;
• Employment history verification;
• Identity verification;
• Professional certification verification;
• Reference checks;
• Other employment-related verification.

Where such verification is conducted by or for an employer, the relevant employer may have additional responsibilities regarding the processing of that information.

In certain circumstances, we may receive candidate-related information from:

• Employers;
• Recruitment partners;
• Authorized representatives;
• Referral sources;
• Professional networking platforms;
• Publicly available professional sources;
• Recruitment databases;
• Other lawful sources.

Where information is received from third parties, we may use it for legitimate recruitment-related purposes, subject to applicable law.

By registering with 24atwork.com or applying for vacancies, you may receive communications relating to:

• Job opportunities;
• Interview schedules;
• Application status;
• Vacancy updates;
• Requests for additional information;
• CV updates;
• Recruitment processes;
• Employer requirements.

These communications may be made through telephone calls, SMS, email, WhatsApp or similar messaging platforms, and other electronic communication methods.

Where applicable, you may request to stop receiving non-essential promotional or vacancy communications. However, certain service-related communications may still be necessary to process an active recruitment application or provide requested services.

Our website may use cookies and similar technologies to:

• Operate the website;
• Remember user preferences;
• Improve website functionality;
• Understand website usage;
• Analyze traffic;
• Improve user experience;
• Maintain security;
• Detect fraudulent or abnormal activity.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may use third-party service providers for purposes such as:

• Website analytics;
• Hosting;
• Email delivery;
• SMS communication;
• WhatsApp communication;
• Cloud storage;
• Website security;
• Technical support;
• Recruitment management;
• Database management.

Such service providers may process personal information on our behalf where necessary to provide their services.

We seek to use appropriate contractual, technical and organizational measures for protecting personal information shared with service providers.

24atwork.com takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

Depending on the nature of the information and our systems, security measures may include:

• Access controls;
• Password protection;
• Restricted employee access;
• Secure hosting;
• Administrative controls;
• Technical safeguards;
• Data backup procedures;
• Monitoring and security measures;
• Appropriate organizational procedures.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security of information transmitted or stored electronically.

We may retain candidate information for as long as reasonably necessary for the purposes for which it was collected, including:

• Recruitment;
• Vacancy matching;
• Maintaining recruitment records;
• Responding to queries;
• Legal compliance;
• Dispute resolution;
• Preventing fraud;
• Protecting our legal rights;
• Maintaining business records.

Candidate information may also be retained for a reasonable period so that we can consider the candidate for future vacancies, subject to applicable law and the candidate’s rights.

Where information is no longer required and there is no legal or legitimate business reason to retain it, we may delete, anonymize or otherwise dispose of it in accordance with our data-retention practices.

Where processing is based on consent and applicable law permits withdrawal, you may contact 24atwork.com to withdraw your consent.

Withdrawal of consent will not necessarily affect processing that:

• Has already occurred lawfully;
• Is required by law;
• Is necessary for compliance with legal obligations;
• Is necessary for the establishment, exercise or defence of legal claims;
• Is otherwise permitted under applicable law.

Withdrawal of consent may also affect our ability to provide certain recruitment services.

Subject to applicable law, you may have rights concerning your personal information, including the ability to:

• Request information about personal data processed by us;
• Request correction of inaccurate information;
• Request updating of information;
• Request deletion/erasure where legally applicable;
• Withdraw consent where processing is based on consent;
• Raise a grievance regarding processing of your personal information;
• Request information regarding the manner in which your information is processed.

Requests should be made using the contact details provided in this Privacy Policy.

Our services are intended primarily for individuals who are legally eligible to seek employment.

We do not knowingly seek to collect personal information from children for recruitment purposes.

If we become aware that personal information has been submitted by a child in circumstances where such collection is not permitted by applicable law, we may take appropriate steps to delete or otherwise address such information.

Employers using 24atwork.com’s recruitment services are responsible for ensuring that their recruitment requirements and subsequent processing of candidate information comply with applicable laws.

Employers are responsible for:

• Using candidate information only for legitimate recruitment purposes;
• Maintaining appropriate security;
• Complying with applicable privacy and employment laws;
• Handling candidate information appropriately after receiving it from 24atwork.com.

Once candidate information has been transferred to an employer, the employer may become independently responsible for its subsequent processing.

24atwork.com does not intend to sell candidate personal information as a commercial data product.

Candidate information is collected and used primarily for providing recruitment, manpower and employment facilitation services.

We may, however, disclose information to service providers, prospective employers and other parties where such disclosure is necessary for the purposes described in this Privacy Policy or otherwise permitted or required by law.

24atwork.com may publish or communicate information about vacancies and prospective employers based on information available to us.

However, vacancy details such as job title, salary, location, number of vacancies, eligibility criteria, working hours, benefits and hiring status may change or may be provided to us by employers or other recruitment sources.

Candidates should verify the final terms of employment directly with the prospective employer before accepting an employment offer.

24atwork.com does not guarantee that every vacancy listed on the website will remain available until the candidate applies.

24atwork.com may process information for detecting, preventing and investigating:

• Fraudulent applications;
• Identity misuse;
• Fake recruitment activities;
• Unauthorized access;
• Misrepresentation;
• Abuse of our website;
• Cybersecurity incidents;
• Other unlawful activities.

Candidates should never provide passwords, OTPs, debit-card PINs, credit-card PINs or other authentication credentials to persons claiming to represent 24atwork.com.

If a person requests money, banking credentials or sensitive authentication information while claiming to represent 24atwork.com, candidates should independently verify the request through our official contact channels.

Our website may contain links to websites operated by third parties, including employer websites, professional platforms or other external services.

24atwork.com is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of such websites before submitting personal information.

Some technology or service providers used by 24atwork.com may operate infrastructure or services outside India.

Where personal information is transferred or processed outside India, such processing will be undertaken subject to applicable law and appropriate safeguards where required.

24atwork.com may update this Privacy Policy from time to time to reflect changes in our services, technology, our data-processing practices, applicable law or regulatory requirements.

The updated version will be published on this page with a revised “Last Updated” date.

You are encouraged to review this Privacy Policy periodically.

This Privacy Policy shall be governed by the laws applicable in India.

Any dispute concerning this Privacy Policy or the processing of personal information shall be subject to the applicable laws and jurisdiction of the competent courts/authorities having jurisdiction over the relevant matter.

By submitting your details, CV, application or registration information to 24atwork.com, you acknowledge that:

1. You have read and understood this Privacy Policy.
2. You are providing information voluntarily for recruitment and employment-related purposes.
3. You authorize 24atwork.com to process your information for identifying and facilitating relevant employment opportunities, subject to applicable law.
4. You understand that your relevant information may be shared with prospective employers for recruitment purposes.
5. You understand that the final hiring decision rests with the prospective employer.
6. You understand that 24atwork.com does not become your employer merely by providing recruitment or manpower facilitation services.
7. You understand that matters arising after joining an employer are generally between you and that employer, except where 24atwork.com has expressly undertaken a separate responsibility or where applicable law provides otherwise.
8. You are responsible for providing accurate and truthful information.